RETURN / EXCHANGE REQUEST

Make your free return / exchange within 15 days (valid only for orders of € 70 or more) 

You can book the collection directly at your home by filling out the form below in all its fields.

When preparing the package for return, remove all previous labels.

Remember to always take a photo of the label you attach on your return or write down the tracking code and keep it until the refund has been made.

Insert in the text the order number or the sender name entered at the order confirmation.

Within 24 hours one of our operators will assist you during the complete return procedure.

Help us to improve the shopping experience towards the customer specify the reason why you want to make the return or any exchange.